Spring & Summer 2012 Newsletter

Dear Customers,

It’s been quite a while since we have been able to send out a newsletter and we apologize. Unfortunately, our editor Susan Cottrell (in picture), suffered a bit of a mishap when she fell off her Harley, but is now recovered enough to be back at work.

We have exciting information to share with you about what we are doing to constantly improve our services.

Diane Smith


Changes Ahead

In the courier business, adapting to change is a key element of success. We want to stay current with technology and trends so we can provide the best service possible to customers.

Our website is undergoing a much-needed facelift and we plan to launch our new look before the end of September 2012. The changes will make our services easier to use and provide a more prominent customer link to our Online Order Entry.





Driver Alert

You may have noticed our distinctive blue Thor’s Truck out and about on the roads in Baltimore/Washington, DC and beyond.

Runners’ drivers always try to be courteous and safe while driving. To ensure we continue with a good safety record, we now participate in the Driver’s Alert Program. All of our trucks proudly display the bright yellow signs on the back asking for compliments or concerns about our road safety.



Customer Compliment!!

Tyran Fitch

We always appreciate hearing from our customers and sometimes we like to share exceptional comments with
our readers:

“I just want to take a moment and express my deepest appreciation for the service I received today from (your dispatcher) Tyran. Today we delivered a job for one of our customers to the wrong address. Due to the time, there was no way we could correct this mistake from our end. 

I called Runners, Inc. based on your location, hoping someone close would have someone nearby. Tyran took my call and far exceeded any expectation I might have. We did not k now how to contact the site we delivered the product to. He helped me track down the right person at the pick -up location. He contacted the delivery point and k ept them informed of progress. Tyran confirmed where to deliver the product and gave me status updates. He took a very tense situation and calmly performed with professionalism and an uncommon sense of urgency. Tyran was our eyes and ears on this and I am grateful. Please pass on my sincerest thank s to Tyran for a job well done!”

~ Jonathan Zellner, Signature Printing, Inc.


July Online Order Entry Prize Winner

Each month Runners, Inc. has a random drawing to select a company or individual who uses our Online Order Entry and tracking system. The prize is a pair of premium movie tickets valid for any movie, day, or time at any Regal Cinemas, Edwards or United Artists Theaters nationwide.

We are very excited to announce the lucky winner for July:

  • Katie Giganti of Artists Circle Fine Art

Congratulations and thank you for using Online Order Entry!

If you’re not using our Online Order Entry yet, you missed an opportunity to be a winner. We guarantee that once you try placing orders online, you won’t go back.

To sign-up for Online Order Entry, please contact: Kevin Joyce
A few benefits include:

  • 24/7 order entry/tracking is available 365 days a year
  • Get instant rate quotes
  • The same tracking capabilities as integrated expeditors
  • Obtain a printable Bill of Lading
  • Proof of delivery is available 24/7
  • Electronically transmit real-time shipping information



Diane’s Kitchen

Summer Dreams Chicken Salad

This is an easy make-ahead meal to do the night before you go to bed (if you have time, or think about it)!


  • Chicken Breasts (1 large or 2 small)
  • Celery
  • Mayonnaise
  • Sour Cream
  • Sriracha Sauce or Chili Sauce
  • Lemon Juice
  • Worcestershire Sauce
  • Cayenne Pepper
  • Soft Rolls
  • Lettuce

Poach the chicken breasts (with a little salt) until they are done, about 10 or 15 minutes. If the chicken breasts are particularly large, I usually halve them so they are thinner and cook faster. Refrigerate for later use, but if you are cooking them right before plan to eat them, cover and place in the freezer for about 5 minutes or so to chill them quickly.

Cut the cooked breasts into small bite-size pieces and put in a bowl large enough to add a few chopped vegetables.

Cut (dice) about 1-1/2 stalks celery
Slice 3 scallions including the tops
Approximately 3/4 cup of cherry tomatoes cut in half

1/4 cup mayonnaise
1/8 cup of sour cream
Approximately 1/8 cup of Sriracha Sauce or other chili sauce
1 TBLS of lemon juice
Dash of Worcestershire sauce
Dash of cayenne pepper (optional)*
Whisk gently to combine with chicken mixture

If time permits, allow to set in refrigerator for an hour or so as flavors will meld and taste even better, but it will be delicious immediately on a soft roll of choice and some crisp lettuce. Serve with some chips, pickle and a cold beer! Voila!

*You can make it less spicy by omitting the cayenne completely.